Return Policy

We want you to love every piece you bring home from Ferren. If something isn’t quite right, in-store and online purchases may be returned for store credit only within 14 days. For online orders, the return window begins on the date of delivery. For in-store purchases, it begins on the date of purchase. Items returned outside this window will not be eligible for store credit.

Return Guidelines

  • Items must be returned in their original, unworn condition, with no signs of wear, damage, or staining.

  • Items with makeup, deodorant, perfume, pet hair, cigarette odor, or any other stains or odors will not be accepted.

  • Clearance items, jewelry, and all sale or discounted merchandise are final sale.

  • Swimwear may only be returned with its original tags and hygienic liner intact.

  • Any damaged items must be reported within two days of delivery.

We appreciate your understanding and thank you for shopping with Ferren.


For online returns, email mads@shopferren.com to request a label.

Have questions? Reach out anytime—we're here to help.