Return Policy
We want you to love every piece you bring home from Ferren. If something isn’t quite right, in-store and online purchases may be returned for store credit only within 14 days. For online orders, the return window begins on the date of delivery. For in-store purchases, it begins on the date of purchase. Items returned outside this window will not be eligible for store credit.
Return Guidelines
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Items must be returned in their original, unworn condition, with no signs of wear, damage, or staining.
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Items with makeup, deodorant, perfume, pet hair, cigarette odor, or any other stains or odors will not be accepted.
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Clearance items, jewelry, and all sale or discounted merchandise are final sale.
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Swimwear may only be returned with its original tags and hygienic liner intact.
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Any damaged items must be reported within two days of delivery.
We appreciate your understanding and thank you for shopping with Ferren.
For online returns, email mads@shopferren.com to request a label.
Have questions? Reach out anytime—we're here to help.